The hospitality are really bad, the hotel staff especially the receptionist they have no respect at all. You need to pay deposit 100 baht for borrowing the hair and you need to take it by youself(they will not send to the room) . No Wi-Fi at the room and you need to pay for another 50 baht for the internet voucher in the room and the internet is not connected and they don't give back the money. I call them by the hotel phone and they hang up the phone before I finish my complain. Grab driver aren't allow to go up to send the food and must go down to pick up your food. They will not clean up the room if you ask to clean the room after 3PM.