Tokyu Stay Yotsuya Shinjuku Area

[About room cleaning]
In the case of consecutive nights
Simple cleaning is available on request.
If you wish to have the room cleaned, please leave a sign in front of the door.
Simple cleaning includes face towels, bath towels, bath mats and nightwear, as well as the collection of rubbish in the wastebasket.
For stays of 7 nights or more
In addition to the above simple cleaning, a 'room cleaning' is carried out once a week.
This includes making the bed, changing towels and nightwear, replenishing the room equipment, cleaning the room and collecting rubbish from the bins.
*Additional room cleaning is available at extra cost.
　Please contact the front desk for details.

Please kindly note that the check-out time is at 11:00AM. Late check-out after this time will charged at additional cost as below.
Between 11:00 - 1:00PM - additional 50% of the room rate
After 1:00PM - additional 100% of the room rate
If you wish to have late check-out, please contact the reception upon check-in.
Please note that guests over 6 years old are considered as adults.
Please note that the hotel does not provide extra bed or baby cot in any room.
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●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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The lobby and courtyard will be undergoing renovation as follows. During this period, noise and vibration may occur depending on the time of day. The lobby will be partially unavailable due to construction.
＜Work schedule: -Mid-January 2025 to the end of March 2025
・10:00 AM to 6:00 PM
Noise and vibration may occur between 11:00 AM and 3:00 PM.