Tokyu Stay Gotanda

Please kindly note that the check-out time is at 11:00AM. Late check-out after this time will be charged at additional cost as below.
Between 11:00 - 1:00PM - additional 50% of the room rate
After 1:00PM - additional 100% of the room rate
If you wish to have late check-out, please contact the reception upon check-in.
Please note that guests over 6 years old are considered as adults.
Please note that the hotel does not provide extra bed or baby cot in any room.
Regarding room cleaning
In the case of consecutive nights, simple cleaning is a request system. If you wish, please put out a cleaning request tag in front of the door. 　

　Simple cleaning consists of collecting face towels, bath towels, bath mats, nightwear, and garbage in trash cans.

For stays of 7 nights or more, room cleaning will be done once a week in addition to the simple cleaning mentioned above. (Bed making, towels, nightwear replacement, room equipment replenishment, room cleaning, garbage collection in the trash can)

*Additional room cleaning is available at an additional charge. Please contact the front desk for details.
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●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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