Tokyu Stay Ginza

From Saturday, July 1, 2023, the room cleaning system will be changed as follows.
・Consecutive nights
"Simple cleaning" is a request system.
If you wish, please put out a cleaning request tag in front of the door.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.
・For stays of 7 nights or more
In addition to the simple cleaning mentioned above, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee. Please contact the front desk for details.
Superior Twin rooms do not provide a washing machine.
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●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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