Sotetsu Fresa Inn Ginza Sanchome

A large amount of items or large luggage that must be kept in refrigerator/freezer cannot be deposit at the property.
Children & Extra BedsThe availability of extra beds depends on the room type. Please check the description of each room type for details.If the room type does not offer an option for extra beds, additional beds cannot be provided.Children of all ages are welcome to stay. Children aged 6 years and older will be charged the same rate as adults.Others[Important Notice] The property does not provide reservation services for restaurants or other services. Thank you for your understanding.[Sending Luggage in Advance]If you wish to send luggage to the hotel in advance via courier or postal service, please include the guest's name and check-in date on the package and address it to the hotel.The hotel can store luggage for up to one week before the check-in date.Please note that large or excessive luggage, items requiring refrigeration or freezing, and cash-on-delivery packages cannot be accepted.For further details, please contact the hotel directly.[Check-in]Please inform the property of your expected arrival time in advance.You can provide this information in the "Request Box" during the booking process or by contacting the property directly.[Luggage Storage]Luggage storage services are available before check-in and after check-out.However, this service is only available on the day of check-in and check-out.[Payment]As of July 1, 2019, cash payments are no longer accepted.Please use credit cards, electronic money, or mobile payment methods for your payment.[Important Notice]Please ensure that the name entered during booking matches the name on your passport.A valid government-issued photo ID (passport, ID card, or driver's license) must be presented at check-in.[Parking]The property does not provide parking facilities.[Request Box]Please note that the property cannot accommodate requests made in the "Request Box."[Group Bookings]For bookings of 6 or more rooms, different terms and additional fees may apply.
Parking is not available at the property.
Please enter the full name exactly as it appears on your passport when you book the hotel. Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
Special request is not guaranteed
Starting July 1, 2019, the property is no longer accept payments with cash. All charges or payments must be settled by credit cards, electronic money and mobile payment.
The property accepts only room bookings. Reservations for other services are not available.
The property can keep your baggage at the front desk before check-in and after check-out. However, the property can only store your baggage on the check in/out date.
The property will hold sent items for a maximum of one week before check-in.
The shipping label must contain the check-in date and name of guest booking when sending luggage or mails to the property.
The shipping must be paid in advance. Please contact the property for more details.