Shinagawa Prince Hotel East Tower

Customers who have chosen the breakfast plan, please bring your room key card or accommodation certificate to the breakfast restaurants.
Meal-inclusive plans do not include meals for children sleeping in existing beds. Additional fees apply for children's meals if a guest book a mean-inclusive plan with children sleeping in the existing beds.
Pets are strictly not allowed at the property.
Reservations are required for the fitness center. Only people over the age of 18 can use it.
The name of the room sold as ‘Single Rooms’ has been changed to ‘Economy Single’.
The self-check-in/out machine (located in the East Tower lobby) is available to check in/out at the East Tower.

Payment Methods: Cashless payment only.
1. 2D code payment (AliPay, auPAY, PayPay, WeChat Pay, Merpay, Rakuten Pay, d payment)
2. Credit card [Replacement details]
(1) Transportation IC (Suica, PASMO, etc.)
(2) Two-dimensional code payment (AliPay, auPAY, PayPay, WeChat Pay, Merpay, Rakuten Pay, d payment)
(3) Please add a credit card transportation IC.
Precautions
The following items will not be accepted
1. Payments made by methods other than cashless payment (cash, etc.)
2. Coupons, subsidized coupons, accommodation vouchers, etc. issued by travel agencies
3. Multiple reservations for consecutive nights
4. When multiple rooms are reserved
5. When there is a discrepancy between the information entered on the reservation form and the information registered at the time of reservation
6. If you made a reservation for a plan that is not partially applicable

Self-check-in/out machines may not be available depending on the conditions of the day.
Also, if you have baggage or messages, an error receipt will be output. Please contact the nearest staff member.A separate accommodation tax (JPY 100-200) may be charged on the day of your stay.
*If you need to submit documents to use a campaign or coupon, please do so separately.
*You will need to enter your "name" and "phone number or reservation number" registered at the time of reservation.
*The "reservation number" is required when your phone number is not registered with a travel agency or other company.

(日本語) 年次停電のご案内 この度当ホテルでは、法令に基づく変電設備の年次点検を下記のとおり実施させていただきます。 つきましては、作業中客室内を含む館内が停電となります。 お客さまには大変ご不便・ご迷惑をおかけいたしますが、何卒ご理解賜りますよう、お願い申しあげます。 時間や注意事項などの詳細は、ホテル公式ホームページをご確認ください。 １．日 時 2025 年 1 月 20 日（月）1:00 AM～5:00 AM ※ 1 月 19 日深夜 作業中は客室内および客室廊下内のすべての電気設備がご利用いただけません。 ・インターネット ・空調 ・給湯 ・照明 ・パソコンなどの電子機器（コンセントをご利用の場合） ・エレベーター ・マッサージ ・DINING ＆ BAR TABLE 9 TOKYO ・セブンイレブン 品川プリンスホテル店 ・フィットネスルーム ・コインランドリー、自動販売機、製氷機 ２．日 時 2025 年 1 月 22 日（水）1:00 AM～5:00 AM ※ 1 月 21 日深夜 ・エレベーター (英語)【Notice of Annual Power Outage】 We would like to inform you that we will be conducting an annual inspection of our substation facilities in accordance with laws and regulations as follows. We appreciate your understanding and apologize for any inconvenience this may cause. For further details regarding timings and specific notices, please refer to our official hotel website. 1. Date & Time: Monday | January 20, 2025: from 1:00 AM to 5:00 AM (Night of January 19) During this period, all electrical facilities in guest rooms and hallways will be unavailable: ・Internet ・Air conditioning ・Hot-Water Supply ・Lighting Equipment ・Electronics, such as computers ・Elevators ・Massage ・DINING & BAR TABLE 9 TOKYO ・Seven-Eleven (convenience store) Shinagawa Prince Hotel ・Fitness room ・Coin laundries, vending machines and ice machines.2. Date & Time: Wednesday | January 22, 2025, from 1:00 AM to 5:00 AM (Night of January 21) ・Elevators.お手数をお掛けいたしますが何卒宜しくお願い致します。
【Changes in Installation of Amenities in Guest Room】
From the perspective of environmental conservation based on SDGs, our hotel will make the following changes to the installation of room amenities from April 1st, 2024.
Among the plastic products installed in the Guest Rooms, razors, hairbrush, cotton pads and cotton swabs will no longer be provided.
We will switch some of the products to biomass products and set as follows.
■East Tower Bathroom Amenities
All Rooms :Toothbrush