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Accommodation Policy
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 17 years old and above will be considered as adults.
Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Deposit
Guests no need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 06:00 - 10:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
No alcohol drinks allowed.
About Hotel Utami Surabaya
Strategically located in Raya Juanda street, Hotel Utami Surabaya provides a comfortable stay just 6 minutes’ drive to Terminal 2 Juanda International Airport and 15 minutes’ drive to City of Tomorrow Shopping Mall. The 3-star hotel features a restaurant and free WiFi in the public area of the hotel.
The hotel's spacious rooms have parquet and tile flooring, air-conditioned and well-appointed with a flat-screen TV and a minibar in each room. The en-suite bathroom is equipped with a shower and towels.
Hotel Utami Surabaya provides a coffee shop and a restaurant, along with 24-hour room service. Other dining options are Gudeg Djogjea Bu De, serving Yogyakarta’s specialty dishes, about a 4-minute walk from the hotel or Gubug Makan Mang Engking, an 8-minute walk away.
The staff at the 24-hour front desk speaks English and Bahasa Indonesia. They will be happy to help you with taxi booking, luggage storage or laundry. Several ATMs are also available near the hotel, such as an ATM, located 400 metres from the hotel.
It only takes 20 minutes’ drive to reach Surabaya Town Square Mall from Hotel Utami Surabaya, while Suroboyo Carnival Park is a 15-minute drive. Terminal 1 Juanda International Airport is a 12-minute drive from the hotel and Purabaya Bus Terminal is 11 minutes’ drive away.
Frequently Asked Questions
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Superior Room Only
20.0m², 2 guests, 1 double or twin / 1 king