Oman Air

Oman Air is Oman's national airline based at Muscat International Airport in Seeb, Muscat; The airline operates domestic and international passenger services, as well as air taxis and regional charter flights. Oman Air is a member of the Arab Air Carriers Organization. The pride tagline of Oman Airport is "Modern Vision. Timeless Traditions." The airline is managed directly by the Omani government.

Founded in 1993, Oman Air has played a significant role in making Muscat an vital traffic center in the Middle East, supporting the commercial, industrial, and tourism sectors. Oman Air currently operates around 47 domestic and international destinations worldwide. In performing its flight services, Oman Air uses five units of Boeing 787 Dreamliners, six groups of Airbus 330-300, four units of Airbus 330-200, five units of Boeing 737-900, 24 units of Boeing 737-800, one unit of Boeing 737-700, and four Embraer 175s.

In July 2017, Oman Air received an award for Best Airline Staff Service in the Middle East by the Skytrax World Airline Awards. Also, in September of that year, the Seven Stars Luxury Lifestyle and Hospitality Awards gave awards for the category of Best Airlines in Europe, the Middle East, and Africa for the second year in a row. Whereas in December 2019, Oman Air was named the Best Design Airline - Middle East 2019 by TheDesignAir.

Oman Air Flight Class

Oman Air provides three choices of classes for its passengers, namely Economy Class, Business Class, and First Class. The services and facilities offered by all three classes are of high quality. See the explanation below for complete information:

Economy Class

• Amenities
• Modern economy cabins
• Ergonomic chair with adjustable headrests
• 10.6-inch in-flight entertainment with the ARIA entertainment system
• USB port and socket
• Amenity kit

• In-Flight Meals
• Economy Class guests can enjoy a variety of dishes curated to offer a taste of the theme of the region they will explore
• Oman Air also offers a variety of free hot and cold drinks, including freshly brewed tea and coffee

• Economy Class Fleet
• Airbus A330-200
• Airbus A330-300
• Boeing 737-800
• Boeing 737-900ER
• Boeing 737 MAX 8
• Boeing 787-8
• Boeing 787-9
• Embraer 175

Business Class

• Amenities
• Chairs with direct access to the aisle
• An ergonomic chair that can be turned into a flatbed with adjustable headrests
• In-flight entertainment 17 inches with the ARIA entertainment system
• A USB port, reading lamp, and electric socket
• Amouage's amusement kit that contains body lotion, facial moisturizer, lip balm, Colgate toothbrush and toothpaste, shaver, mouthwash, silk eye shadow, hairbrush, socks, and earplugs
  Blankets and pajamas (long-distance travel)

• In-Flight Meals
• Our Economy Class guests can enjoy a variety of dishes curated to offer a taste of the theme of the region they will explore
  
• Oman Air also offers a variety of free hot and cold drinks, including freshly brewed tea and coffee
• A selection of à la carte dishes from a variety of cultures is presented elegantly in a specially ordered collection of cutlery
• Quality wines from Laurent - Perrier Brut and luxurious Champagne Fondee Champagne, France

• Business Class Fleet
• Airbus A330-200
• Airbus A330-300
• Boeing 737-800
• Boeing 737-900ER
• Boeing 737 MAX 8
• Boeing 787-8
• Boeing 787-9
• Embraer 175

First Class

• Amenities
• Seats with private spaces inspired by the architectural form of the Omani gate or the iconic modern Royal Opera House in the capital city of Muscat
• An ergonomic chair that can be turned into a flatbed with adjustable headrests
• In-flight entertainment with the ARIA entertainment system
• A USB port, reading lamp, and electric socket
• Amouage's amusement kit that contains body lotion, facial moisturizer, lip balm, Colgate toothbrush and toothpaste, shaver, mouthwash, silk eye shadow, hairbrush, socks, and earplugs
• Pillows, blankets, slippers, and pajamas
• Storage room, ottoman compartment, and minibar

• In-Flight Meals
• Enjoy the à la carte menu entirely on request from various choices of Oman, Arabic, and International cuisine during the flight
• A variety of delicious culinary creations, inspired by various cultures in the world
• A selection of the best teas from Dammann Frères, a variety of quality white wines from Louis Roederer Champagne, France, and rich red wines from the Côte-Rôtie Les Becasses M. Chapoutier Rhône Valley, France

• First Class Fleet
• Airbus A330-300
• Boeing 787-9

Oman Air Loyalty Program

• Sindbad
  

Oman Air's frequent flyer program, known as Sindbad, allows passengers to get Sindbad miles from flights with Oman Air or partner airlines and transact with any Oman Air global partners. Sindbad accumulated miles can be exchanged for free flights, increased flights, promotions, and much more. There are three levels of membership offered by Sindbad, consisting of Blue Silver and Gold. The more often they fly with Oman Air, the higher their membership level. Each level of membership is equipped with benefits and privileges, ranging from additional baggage, lounge access, check-in priority, riding priority, and more.

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Oman Air Customer Service

If you need further information, you can contact the Oman Air service center below:

• Jakarta Office
  Ariobimo Sentral Building, 2nd Floor
  Jl. HR. Rasuna Said Block X-2 Kav. 5
  Jakarta 12950, Indonesia
  Tel: (62-21) 29110799 or +62 2130049333
  Fax: (62-21) 29110807
  Email: ResTeam.CGK@omanair.com, SalesTeam.CGK@omanair.com

Airline Oman Air Code

IATA Code: WY

ICAO Code: OMA

Call Sign: OMAN AIR

Important

The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

Refund

Refunds can be submitted without a refund fee (full refund). Based on the information we received, the refund process will take longer than usual. Therefore, we recommend you to submit an Open Ticket in accordance with the conditions for the ticket issuance date and the applicable flight date.

Open Ticket

The conditions for submitting an Open Ticket are as follows:

Ticket Purchase Date  : On/before 31 May 2020.
Flight Period                 : On/after 1 February 2020.
Routes                           : All routes.
Ticket Validity Period  : Until the initial ticket validity period ends.

Other Condition:

Submission should be made no later than 31 December 2020.

How to do an Open Ticket:

If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:

I agree to do an Open Ticket with the following details:

Booking code :

Passenger name :

Flight route :

If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.

Reschedule

• Reschedule/change fee will be waived.
• Waiver for reschedule/change fee permitted for two times only
• Fare differences and other additional charges (e.g. applicable taxes) will apply
• This should be done before your original date of travel

Reroute

• Submitting a re-route can be done while using the same airline
• Submissions are made at the related airlines
• Reroute / change fee will be waived
• Waiver for reroute/change fee permitted for one time only
• Fare differences and other additional charges (e.g. applicable taxes) will apply
• This should be done before your original date of travel