American Airlines

American Airlines, Inc. (AA) is a major American airline headquartered in Fort Worth, Texas, in the Dallas - Fort Worth metroplex. American Airlines is the largest airline in the world based on fleet size, revenue, passengers carried, and destination routes served. America, together with its regional partners, operates an extensive international and domestic network with nearly 6,800 flights per day to almost 350 destinations in more than 50 countries. American Airlines is a founding member of the Oneworld alliance, the third largest airline alliance in the world. Regional services are operated by an independent operator, which is a subsidiary of the American Eagle brand name.

American Airlines and American Eagle operate in 10 hubs, with the most extensive center located in Dallas/Fort Worth, which handles more than 200 million passengers annually with an average of more than 500,000 passengers every day. American operates its main maintenance base in Tulsa, Tulsa County, Oklahoma. In 2019, the company employed nearly 130,000 people.

American Airlines was founded in 1930 through the union of more than eighty small-scale airlines in America. The two organizations that formed American Airlines originated from Robertson Aircraft Corporation and Colonial Air Transport, which were created in Missouri in 1921, and both were merged in 1929 to become a holding company called The Aviation Corporation.

In 1930, The Aviation changed its name to American Airways, which was the forerunner of American Airlines. In 1934, when new laws and contract friction urged many airlines to reorganize their organizations, American Airways changed routes and connected systems and changed its name to American Airlines. Between 1970 and 2000, the company grew into an international airline and bought Trans World Airlines in 2001.

American Airlines Flight Class

With the pride of the World's Greatest Flyers tagline, American Airlines is committed to providing the best service for its passengers. As one of the top class airlines, American Airlines is part of the Oneworld alliance, with British Airways, Iberia, Finnair, and Japan Airlines.

American Airlines won several awards, such as the United States' Leading Airline to Central America 2019, the United States' Leading Airline to The Caribbean 2019, North America's Leading Airline Brand 2017, and the World's Leading Airline Website 2014 given by the World Travel Award. Also, the airline received the Best First Class in North America award from SkyTrax. American Airlines offers several flight classes that are equipped with various features. See the explanation below for complete information:

Main Cabin and Main Cabin Extra (Economy)

"All the essentials" for a pleasant flight.

• Amenities
• Seat selection (additional fees apply)
• Free snacks and soft drinks on all routes
• Entertainment on the screen or a personal device using the American Airlines application
• Wi-Fi available (additional fees apply)
• Passengers can upgrade the class to Main Cabin Extra. They will get facilities such as more wiggle room with extra legroom and early boarding (after elite members), with 5 group boarding options

• In-Flight Meals
• Passengers can order menus from 30 days (and up to 24 hours) before the departure time

• Main Cabin and Main Cabin Extra (Economy) Class Fleet
• Airbus A319-100
• Airbus A320-200
• Airbus A321-200
• Airbus A321neo
• Airbus A321XLR
• Airbus A330-200
• Airbus A330-300
• Boeing 737-800
• Boeing 737 MAX 8
• Boeing 757-200
• Boeing 767-300ER
• Boeing 777-200ER
• Boeing 777-300ER
• Boeing 787-8
• Boeing 787-9
• Embraer 190

Premium Economy Class

Enjoy "Elevated travel experience" with special services at the airport and in the air.

• Amenities
• More legroom
• In-flight entertainment from the TV screen in front of the seat
• Food on board from top-class chefs
• Amenity kit
• Pillows and blankets made specifically by Casper
• Electric socket
• USB port
• In-flight Wi-Fi that can be ordered for an additional fee
• Early check-in, boarding and baggage claim

• In-Flight Meals
• Food in the Premium Economy class is serving by the James Beard Foundation which is a leading culinary organization
• A wide range of quality beer, wine, and alcoholic drinks are available in Premium Economy class (while supplies last)
• Passengers can order menus from 30 days (and up to 24 hours) before the departure time

• Premium Economy Class Fleet
• Boeing 777-300s
• Boeing 787-8s
• Boeing 787-9s
• Airbus A330-200s
• Boeing 777-200s

Business Class

• Amenities
• Early check-in, boarding and baggage claim
• Lounge access at the airport
• More legroom
• In-flight Wi-Fi that can be ordered for an additional fee
• Pillows and blankets
• In-flight entertainment from the TV screen in front of the seat
• Food on board from top-class chefs with more food choices

• In-Flight Meals
• Food in Business Class is serving by the James Beard Foundation which is a leading culinary organization
• A wide range of quality beer, wine, and alcoholic drinks are available in Business Class (while supplies last)
• Passengers can order menus from 30 days (and up to 24 hours) before the departure time

• Business Class Fleet
• Airbus A321-200
• Airbus A330-200
• Airbus A330-300
• Boeing 757-200
• Boeing 767-300ER
• Boeing 777-200ER
• Boeing 777-300ER
• Boeing 787-8
• Boeing 787-9

The First Class

• Amenities
• Early check-in, boarding and baggage claim
• Lounge access at the airport
• More legroom
• In-flight Wi-Fi that can be ordered for an additional fee
• Pillows and blankets
• Food on board with cuisine by renowned chef Julian Barsotti

• In-Flight Meals
• The menu varies depending on the flight route
• Food in the First Class is serving by the James Beard Foundation, which is a leading culinary organization
• A wide range of quality beer, wine, and alcoholic drinks are available in First Class (while supplies last)
• Passengers can order menus from 30 days (and up to 24 hours) before the departure time

• First Class Fleet
• Airbus A319-100
• Airbus A320-200
• Airbus A321-200
• Airbus A321neo
• Boeing 737-800
• Boeing 737 MAX 8
• Boeing 757-200
• Boeing 777-300ER

American Airlines Loyalty Program

• AAdvantage
  

AAdvantage is a frequent flyer program from American Airlines first launched on May 1, 1981. AAdvantage is the second loyalty program in the world (after the first at Texas International Airlines in 1979) and remains the largest with more than 67 million members in October 2011.

The mileage that is accumulated in AAdvantage allows members to redeem free tickets, upgrade service classes, or get free car rental discounts. Besides, members will also get other benefits, such as staying in hotels, shopping, or other products and services through partners who work with American Airlines. There are four types of the loyalty program, namely AAdvantage Gold, AAdvantage Platinum, AAdvantage Platinum Pro, and elite members of the Platinum Executive AAdvantage.

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American Airlines Customer Service

If you need further information, you can contact the American Airlines service center below:

• Jakarta
  American Airlines
  Mayapada Tower 19th Floor Suite 19-06
  Jl. Jenderal Sudirman Kav. 28
  Jakarta 12920, Indonesia
  Telephone number: (+6221) 6379 8000

Airline Code of American Airlines

IATA Code: AA

ICAO Code: AAL

Call Sign: AMERICAN

Important

The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

Refund

Refund as per the airline's normal rule. We suggest you to submit an Open Ticket.

Open Ticket

The conditions for submitting an Open Ticket are as follows:

Ticket Purchase Date  : On / Before 31 December 2020.
Flight Period                 : -
Routes                           : All Routes
Ticket Validity Period  : 31 December 2021

Other Condition:

* Starting 1 October 2020, all customers will have the ability to stand by for flights on the same day as their original departure for the same destination at no charge. This flexibility extends to domestic and international travel, regardless of the ticket purchased.

How to do an Open Ticket:

If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:

I agree to do an Open Ticket with the following details:

Booking code :

Passenger name :

Flight route :

If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.

Reschedule

• Reschedule/change fee will be waived.
• Waiver for reschedule/change fee permitted for one time only
• Fare differences and other additional charges (e.g. applicable taxes) will apply
• Reschedule only permit for changes date of travel and still in same city/country
• The newest flight should be done before 31 December 2021.

Reroute

• Submitting a re-route can be done while using the same airline
• Submissions are made at the related airlines
• Reroute / change fee will be waived
• Waiver for reroute/change fee permitted for one time only
• Fare differences and other additional charges (e.g. applicable taxes) will apply
• Permitted for changes origin/destination point, connection city, or co-terminal