From
To
Departure
Wed, 6 Dec 2023
Roundtrip?
Passenger
1 Adult
Cabin Class
Economy
Air New Zealand Flight Schedules & Price
Air New Zealand Popular Flight Routes
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Air New Zealand Features
Cabin Baggage 7 kg
Check-in Baggage 7 kg
Check-in close at 7 minutesReview
About
Air New Zealand is a national airline owned by New Zealand. The airline is based in Auckland, which is located near Mangere in the southern part of Auckland's urban area and is headquartered in a building called "The Hub," which is located 20 km (12 miles) from Auckland Airport, in the Auckland Wynyard Quarter. Air New Zealand operates scheduled passenger flights to 20 domestic and 32 international destinations in 20 countries, mainly around and within the Pacific Rim. Air New Zealand has been a member of the Star Alliance since 1999.
In 1940, Air New Zealand, originally was Tasman Empire Airways Limited (TEAL), a company that operates trans-Tasman flights between New Zealand and Australia. TEAL became wholly owned by the New Zealand government in 1965, which was later renamed Air New Zealand. The airline served international routes until 1978 when the government merged TEAL with the New Zealand domestic airline, National Airways Corporation (NAC), into one airline under the name Air New Zealand. Air New Zealand was privatized in 1989 but returned to government property in 2001 after being close to bankruptcy because it failed to cooperate with the Australian airline Ansett Australia
The Air New Zealand route network focuses on Australasia and the South Pacific, with long-haul services to East Asia, America, and the United Kingdom. Air New Zealand currently operates a fleet of Airbus A320s, the Airbus A320neo family, Boeing 777 and Boeing 787 jets, as well as regional ATR 72 fleets and Bombardier Q300 turboprops. Air New Zealand was awarded the Airline of the Year in 2010 and 2012 by the Air Transport World Global Airline Awards. Also, in 2014, Air New Zealand was ranked as the safest airline in the world by JACDEC.
Air New Zealand Flight Class
Air New Zealand operates four classes on its flights, namely Economy Class, Skycouch Economy Class, Premium Economy Class, and Premier Business Class. The services and facilities offered by all four classes are of high quality. See the explanation below for complete information:
Economy class
- Amenities
- Seats with a width of 17.2 inches, a distance of 31-33 inches, and a backrest of 5 inches (Dimensions and configurations may vary depending on aircraft type)
- Cabin luggage up to 7 kg
- Baggage registered up to 23 kg
- In-Flight Entertainment (9 inch HD touch screen)
- Airpoints Dollars ™ and Status Points on every flight
- In-Flight Meals
- Enjoy the fresh taste of delicious meals with a special menu of the world-famous Air New Zealand
- A wide selection of premium New Zealand wines to complement each dish
- Economy Class Fleet
- Boeing 787-9
- Boeing 777-300
- Boeing 777-200
Skycouch Economy Class
- Amenities
- The chairs are the same as the Economy Class seats, with the addition of folded footrests to form a sofa that can be arranged from 60 to 90 degrees
- The armrest on the side of the window is pointing up to create a comfortable lounge space. All the armrests on the middle seat also disappear behind the chair
- There is an extra safety seat for passengers who want to lie down
- In-Flight Meals
- Enjoy the fresh taste of delicious meals with a special menu of the world-famous Air New Zealand
- A wide selection of premium New Zealand wines to complement each dish
- Skycouch Economy Class Fleet
- Boeing 777
- Boeing 787-9
Premium Economy Class
- Amenities
- More private space
- Choose a standard free chair
- Two cabin baggage (up to 7 kg each)
- Two pieces of checked baggage (up to 23 kg each)
- In-flight entertainment
- Premium check-in
- Amenity kit
- Higher Dollar Airpoints and Status Points
- In-Flight Meals
- Enjoy the fresh taste of delicious meals with a special menu of the world-famous Air New Zealand
- A wide selection of premium New Zealand wines to complement each dish
- Premium Economy Class Fleet
- Boeing 777-300
- Boeing 777-200
- Boeing 787-9 Dreamliner
Premier Business Class
- Amenities
- A super-soft leather chair that turns into a luxurious flatbed, with a memory foam mattress, two full-size pillows, and a comfortable duvet
- All flatbeds have hallway access.
- Flat or leather armchairs with more private space
- Choose a standard free chair
- Two pieces of cabin baggage (up to 7 kg each)
- Three pieces of checked baggage (up to 23 kg each)
- In-flight entertainment
- Free food and drinks
- Higher Dollar Airpoints and Status Points
- Ottoman footrests that serve as a guest seat
- In-Flight Meals
- Enjoy the fresh taste of delicious meals with a special menu of the world-famous Air New Zealand
- A wide selection of premium New Zealand wines to complement each dish
- Premier Business Class Fleet
- Boeing 777-300
- Boeing 777-200
- Boeing 787-9 Dreamliner
Air New Zealand Loyalty Program
-
Airpoints
Airpoints is a frequent-flyer program from Air New Zealand. Members will get Airpoints Dollars, which can be exchanged for face value in any class on Air New Zealand flights. Members can also gain status levels, by increasing privileges from Silver to Gold, then Elite Gold, by accumulating their Status Points, which are obtained separately from Airpoints Dollars. Airpoints Gold and Airpoints Gold Elite have the same recognition as the status and benefits of Gold Star Alliance throughout the Star Alliance network. As for the status of Silver Airpoints is equivalent to Star Alliance Silver.
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Air New Zealand Customer Service
If you need further information, you can contact the Air New Zealand service center below:
-
Indonesia
Air New Zealand
H R Rasuna Said Kav.20
Jakarta 12940, Indonesia
Tel: +62 (21) 295 333 20
Fax: +62 (21) 521 2021
Email: support@discoveryjkt.net
Air New Zealand Airline Codes
IATA Code: NZ
ICAO Code: ANZ
Call Sign: NEW ZEALAND
Baggage
There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.
Register your baggage in advance at the check-in counter before your flight.
Policy
Every passenger must occupy the seat which is determined during check-in.
Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Terms
Important notes:
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
Logged in to your tiket.com account
Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
COVID-19 Info
Important
The terms and conditions informed on this page are fluctuating and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.
tiket.com will continue to follow up until the refund process from the airline is complete.
Special Protocol
Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination.
Effective on 1 February 2022, all passengers aged 18 years and over who travel in international flights with Air New Zealand or routes from/to New Zealand must be vaccinated. Vaccination exemption applies only to passengers who are under 18 years of age or who have not been vaccinated for medical reasons.
Refund
Refunds for Air New Zealand airlines follow the airline's policy and regulatory requirements as follows:
Ticket Purchase Date
Flight Period
Routes
Refund Regulation
- - From and to USA route (If any cancellation from the airlines). Full Refund - - From and to Europe route (If any cancellation from the airlines). Full Refund Open Ticket
The conditions for submitting an Open Ticket are as follows:
Ticket Purchase Date Flight Period
Route
Ticket Validity
Additional Information - Before 31 Oct 2021 All Domestic Routes 12 months from initial ticket issuance
- Flights must be held in credit prior to the original day of departure.
- All credits are non-refundable.
- New tickets issued must be of equal or higher value than the original fare held in credit.
- Before 28 Feb 2022 All International Routes 12 months from initial ticket issuance
- Flights must be held in credit prior to the original day of departure.
- All credits are non-refundable.
- New tickets issued must be of equal or higher value than the original fare held in credit.
Reschedule
- Reschedule/change fee will be waived.
- Fare differences and other additional charges (e.g. applicable taxes) will apply
- Rescheduling conditions are subject to each airline policies and availability
Ticket Purchase Date Date of Travel Reschedule Rules Route - Before 31 Oct 2021 - Change must be made
prior to departure - Fare differential applies where the same booking class is not available.
- The new flight must be within 355 days from the initial flight
(completed travel/already back to the origin)
All Domestic Routes - Before 28 Feb 2022 - Change must be made
prior to departure - Fare differential applies where the same booking class is not available.
- The new flight must be within 355 days from the initial flight
(completed travel/already back to the origin)
All International Routes Reroute
- Rerouting is not available for Air New Zealand airlines
- Reroute conditions are subject to each airline policies and availability
FAQ
When should I check-in for Air New Zealand flights?You can check-in at least 60 minutes before departure. We recommend arriving early to have sufficient time to check documents related to flight requirements during the COVID-19 pandemic. Check-in deadlines may vary at different airports and for certain flights.Can I check-in online for Air New Zealand domestic flights?Yes, you can check-in online to save time at the airport. Check-in can be done from 24 hours before departure. Please visit the official Air New Zealand website for the online check-in process.Can I only check-in at Air New Zealand outlets located at the departure airport?No, you can choose other check-in methods, such as web check-in, mobile check-in, kiosk check-in, city check-in, and phone check-in. Please contact the Air New Zealand Contact Center for more information.How many cabin baggage capacity do I have?The cabin baggage capacity you have is 1 (one) carry-on bag with a maximum weight of 7 kg with a maximum total dimension of 118 cm. The baggage must fit in a locker that is above your head or under the seat in front of you.How many checked baggage allowance do I have?You get a maximum baggage allowance of 23 kg with linear dimensions of 158 cm.Can pregnant women travel with Air New Zealand?Yes, pregnant women are allowed to fly with Air New Zealand. The following are the rules for pregnant women with uncomplicated singleton pregnancies. You can fly for four hours, until the end of the 36th week. You can hop on a flight in under four hours, all the way up to the end of the 40th week. For multiple pregnancies, such as twins, with uncomplicated pregnancies you can board a flight for four hours, until the end of the 32nd week. You can hop on a flight in under four hours, until the end of the 36th week. Certified medical clearance from a doctor may be required and they are required to inform the staff at the check-in counter.Can I order special children's meals or certain diets?Yes, you can order special meals to meet the special needs of passengers due to religion, health, age, or other special reasons. Special Meal requests can be made via Air New Zealand online portal 24 hours before departure.
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